Making a Complaint

We aim to deliver the very best service to all our customers, however in the event that you’re dissatisfied please contact our Compliance Officer in the first instance at

If you would like more information on your rights, or on how to make a complaint, you’ll find plenty of information on the website of the Financial Ombudsman. The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren’t able to resolve themselves. To contact the Financial Ombudsman Service please visit

Important Information